IT Support
Based in Lagos, Eunisamtech’s IT Services provide IT support services to small to medium-sized businesses across the country. We understand that having a well structured IT infrastructure sets a great foundation for your business.
Bespoke Support
We don't believe in "one size fits all". That's why we tailor our IT support to your needs. Whether that's a call once a day or month you will know you are getting the service that is right for you.
Live Monitoring
Using our remote management, maintenance and monitoring systems, we’re able to get up-to-the-minute status reports of your IT infrastructure.
Fast Response
Our goal is to ensure any issues are dealt with quickly. We have a two-hour response window for any faults or requests that are raised, we aim for a full resolution within four hours.
Free IT Health Check
We’re dedicated to ensuring your IT works for you, which is why we offer a FREE IT health check. We provide an assessment on your infrastructure to ensure smooth operations.
Supporting IT Needs
Our internal applications and monitoring systems will identify and prevent IT issues before they have already impacted. Whether you need a hands-on approach, or just the comfort of knowing that your IT systems are working accordingly, we’re only a phone call away.
As an IT support company, our support services are designed to take the pressure away from having to worry about IT issues so that you can focus on what you do best. From keeping your computers and laptops up to date, to networking a factory, Edmondson’s IT Services can provide you with the IT support you need to boost business productivity, increase customer service and secure your IT infrastructure.
IT Support Plans
Frequently Asked Questions
We understand each business is different and it may seem like some businesses don’t need IT Support. However, whether you hire an IT professional, or outsource your IT to an IT provider your business requires some level of IT support to help it run smoothly, especially in this digitalised world.
All you have to do is get in touch with one our experts and they'll guide you through the rest. We'll at first get you booked in for a Free IT Health Check, where our engineers will look into your entire IT infrastructure and provide impartial advice. From there you will receive a quote about our suggestions for your business outlining what and why we recommend what we recommend. Then simply sign up for a 12-month contract and enjoy your free three months on us, meaning you only have to pay for nine months!
At Eunisamtech’s IT Services, we have a 2-hour response window, in which one of our experts will help you with any IT issues you may have. We have a range of different communication methods so that you can have all your questions answered in a way that suits you best.
Hiring an IT professional and outsourcing your IT both have pros and cons and it is completely dependent on your business size, goals, and objectives. An in-house IT professional is ideal for small businesses that do not require extensive IT support. Hiring an IT professional is a great option if you have a small team that requires simple computing systems and a basic Microsoft 365 licence.
Outsourcing your IT support can take your business to the next level. By outsourcing your support, you will gain access to high-quality systems, expert advice, and scalable solutions that will help your business reach new heights. You will also have the opportunity to broaden your horizons and explore new services that will help you feel empowered by your IT infrastructure. Your employees will also have access to new innovations that will enable them to be more productive. Many IT service providers also invest heavily in their services through R&D, continuous personal development of their employees, and so on. This means you’ll have access to the most advanced services and answers to all your IT questions.
We work with businesses nationwide to help strengthen their IT infrastructure. Despite most of our support being able to be done remotely, if you require on-site support, we’ll get an engineer sent out as soon as we can to ensure your business is always up and running.
The cost of our services depends on each business and what solutions you require. However, you can be rest assured that you’ll get the best price when working with us. We create a quote based on your business requirements that best suit you and your budget. We have a range of comprehensive services that can be adjusted and customised for your future financial plans. We also have a price match guarantee, so if you get a better price elsewhere, we’re able to match that.
We take pride in offering a comprehensive service at Edmondson's IT Services. We not only provided you what you need; we also gave you what you want. As your business's right hand, we aim to become a part of your team, ensuring that your IT infrastructure is upgraded to take your company to the next level.
We hold ourselves to a high standard in everything we do, demonstrating our commitment at every stage of your company's growth journey. We have you covered whether you're just getting started or have a full system in place. We examine every aspect of your IT infrastructure to ensure that each component works together to create a strong system to power your business. We keep an eye on your IT infrastructure to keep you and your team from becoming overwhelmed, allowing you to focus on the important aspects of your business.
When you work with us, our expert team is always available to meet all of your requirements. We ensure that your service is delivered on time and within your budget. We strive to build relationships with all of our clients in order to fully understand how we can assist them. Our team of experts can provide unbiased advice to help you make informed decisions.